Transform your IT landscape into an integrated, high-performance platform architecture – with efficient end-to-end processes and intelligent automation.
Organizations and public sector institutions today operate in technologically complex and often fragmented process and IT landscapes. Over the years, systems, platforms, and workflows have evolved across organizational units, projects, and functional requirements. Processes have been modeled inconsistently, only partially automated, and rarely designed from a true end-to-end perspective.
The result is long process cycle times, numerous interfaces, and manual workarounds. At the same time, there is often a lack of transparency regarding cost, quality, and process control. Transformations frequently increase complexity, as new solutions are added to existing platforms. Without a consistent platform strategy, efficiency gains remain untapped and change becomes difficult to manage.
Organizations are under increasing pressure to make processes more efficient while responding more quickly to change. Markets are becoming more dynamic, and customers expect faster services and higher quality. As a result, both companies and public sector organizations must further standardize and automate their operations to remain competitive.
In many organizations, ERP, CRM, ITSM, and workflow systems have evolved over time and were introduced for specific use cases. However, overarching architectures and clear integration strategies are often lacking. As a result, tool silos, complex integrations, and limited transparency across the entire process landscape emerge.
Many processes have been developed along organizational units or system boundaries and are not orchestrated end-to-end. Information moves across multiple platforms, and responsibilities are not always clearly defined. This makes holistic control more difficult and often leads to inefficient workflows.
Operating multiple platforms in parallel makes integration, operations and governance more complex and costly. In addition to rising licensing and infrastructure costs, the effort required for maintenance and further development increases too. Without a consistent platform strategy, this results in increasing operational and technical complexity.
Modern technologies unlock new potential for more efficient processes and improved decision-making. Workflow automation, AI-assisted automation, and intelligent agents can take over routine tasks and enable more intelligent process control. As a result, organizations can design their operations to be faster, more transparent, and more scalable.
With Business Transformation & Platforms, conet supports organizations in not only planning transformation, but effectively implementing it across processes, platforms, and operations. Our goal is to enable companies and public sector organizations to manage, automate, and continuously evolve their value creation through modern platforms.
We also bring deep expertise in the platforms themselves — from selection and implementation to sustainable evolution in operations.
Our approach combines process expertise, platform strategy, and technological implementation into an integrated transformation model.
Every transformation begins with a clear understanding of the existing process and platform landscape. We analyze processes, systems, and integrations to create transparency across workflows, dependencies, and optimization potential. This provides a solid foundation for strategic decision-making.
Together with our clients, we translate strategic objectives into concrete transformation initiatives. Efficiency gains, improved customer experiences, increased speed, and regulatory requirements are systematically assessed and prioritized. The result is a clear transformation roadmap with measurable objectives.
A consistent platform strategy forms the foundation for sustainable transformation. We design target architectures that integrate existing systems, consolidate platform landscapes, and enable new digital capabilities. Platforms are treated as value creation systems rather than isolated IT solutions.
We analyze and model business processes from an end-to-end perspective. The goal is to harmonize workflows across system and organizational boundaries, standardize them, and improve their manageability. This results in transparent processes with clearly defined responsibilities.
Modern platform technologies unlock new opportunities for automation and intelligent process control. We identify suitable use cases for workflow automation, AI-assisted automation, and intelligent agents. This enables the automation of routine tasks and the design of more efficient processes.
Transformation does not end with implementation. We support our clients from technical delivery through to the stable operation of new platform solutions. Architecture, integration, governance, and operating models are considered from the outset to ensure solutions remain scalable and cost-efficient over the long term.
We combine strategy, processes and platforms to create a comprehensive approach to transformation, from initial analysis to stable operations.
We combine process design, platform strategy, and technology architecture into an integrated transformation model. This creates a consistent view across processes, systems, and value creation.
From analysis and target vision to architecture, technical implementation, and automation, we support transformation across the entire value chain.
Our specialized teams bring extensive experience with leading enterprise platforms such as SAP, Microsoft, ServiceNow, Pega, and Salesforce, as well as other business platforms.
We combine platform solutions with expertise in cloud architectures, enterprise architecture management, integration, and cyber security.
We consider operations, governance, and scalability from the outset, ensuring that platform solutions remain stable and cost-efficient over the long term.
Executive Vice President Business Applications