“Just phoning” has long been outdated. Employees and business partners no longer just pick up the phone, but network and exchange information in a wide variety of ways. All of this is only possible through an integrated communication architecture. With the communication platform myApps, customers get everything in one - comprehensive telephony functionality plus a complete unified communications solution. Video, presence, chat, office and mobile integration as well as application sharing and conferencing turn innovaphone PBX into the mature but still lean communication solution myApps. This comprehensive solution is available with the full range of features both on-premises and in cloud scenarioes.
CONET and the IP telephony & UC solutions from innovaphone
Unified Communications (UC) have become an integral part of today's business world: employees and business partners network and exchange information in real time. At the same time, the home office is gaining importance as a regular workplace.
The heart of every communication solution is the telephone system. It sets up its own telephone network (PBX Private Branch Exchange) in the company for real-time communication and at the same time ensures communication with outside of the company.
CONET uses innovaphone solutions in its customer projects to make communication architectures and communication systems fit for the future. CONET designs, integrates and operates IP telephony infrastructures and unified communications solutions based on innovaphone products in industry, trade, the financial sector and in public administration.
Unified Communications by innovaphone
Communications Client myApps
The innovaphone Communications Client myApps fulfills all functions of a Unified Communications Client. It can be used in the same way on all devices, whether smartphones or Windows PCs. The uniform interface can be used to chat, make phone calls, share the content of the screen, conduct video conferences, fax, operate and listen to voicemail and, of course, keep an eye on the presence information of contacts. myApps offers access to all of this, including additional functionality in the form of individual apps in the client interface.
The telephony functions are an important part of UC by innovaphone. Thanks to the seamless integration of the innovaphone PBX, all common performance features such as toggling or executive / secretary functions are supported. The in-house developed telephones complement these functions perfectly.
In certain situations, a quick chat is more practical than a phone call. This is often the easiest way, especially across locations. The chat partner can then answer when he has time or is back at his desk. The innovaphone Chat solution also enables persistent chat or group chats, is secure and offers all the functions and options known from private chat apps.
innovaphone Video is a simple and lean solution that enables uncomplicated ad-hoc video telephony with extremely low implementation costs and effort. Daily communication is improved because subtle nuances of communication can be better perceived when you can see the person you are talking to. Video conferences with several participants can also be carried out very easily.
With innovaphone Application Sharing, individual applications or the entire screen can be shared with the other party with just one click. Collaboration is made easier without installation, configuration or annoying authentication. If necessary, control of the application can be passed on to other participants in the conference.
Office Integration and Presence
With the office integration from innovaphone, the availability of colleagues or business partners can be seen at a glance, regardless of which IP phone or application is in use. For example, all upcoming appointments from the Outlook calendar can be displayed. The presence information is automatically updated in real time. In this way, the response times can easily be optimized.