Better Work With ServiceNow
ServiceNow uses automated IT and business processes for a better and more efficient team, department and systems collaboration. This approach follows the ServiceNow idea: "When people work better, business works better."
Therefore, ServiceNow offers a broad portfolio of cloud-based tools, for example for the IT, security, HR and customer service departments. ServiceNow structures your company's complex IT processes and enables them to be controlled within an intuitive and customizable interface.
By using ServiceNow you benefit from a multitude of preconfigured and automated processes for your business. If your requirements are not met, suitable workflows can be created and customized to your company.
Your Partner for ServiceNow Projects
CONET offers you professional advice and support during all phases of your ServiceNow project. It is our aim to get the most out of your processes and your IT. For this, we advise you on a manufacturer-independent basis and provide you – based on more than 30 years of experience in IT consulting – a wide range of technology and infrastructure know-how.
ServiceNow Services Provided by CONET
- Requirements engineering:
We document and manage your needs through onboarding workshops.
- ITSM process consulting:
We look at your documented and real-life business processes and point out problems as well as potentials.
- Product consulting:
Together we will find the best product for your individual requirements.
- Implementation & downstream support:
We adapt the ServiceNow environment perfectly to your needs and processes.
Benefits of ServiceNow
- Powerful workflows: You benefit from high time savings thanks to consistently faster processes.
- Reliable information: ServiceNow provides you with reliable reports, statistics and benchmarks that help you increase your business success.
- Simple data model: A central and transparent data management prevents data silos and enables continuous process flows without system or media inconsistencies.
- Best user experience: ServiceNow solutions are intuitive, transparent and customizable.
- Flexible scalability: ServiceNow has a modular structure. All levels are individually usable and can be expanded flexibly as needed.
- Guaranteed high availability: Regular back-ups and redundant data storage guarantee maximum data security and reliability.
- Transparent costs: You only pay for the modules and subscriptions you need at the moment.
- Complete mobility: ServiceNow applications can be used from any device.
- Customized business apps: Intuitive developer tools make it easy to quickly extend and customize ServiceNow solutions or even create new custom business apps.
- Comprehensive certifications: ServiceNow comes with ISO 27001, ISO 27018 and EU Privacy Shield certifications and fulfills the GDPR requirements.
Powerful Features Within the Now Platform
With ServiceNow, your business applications run in a state-of-the-art aPaaS cloud environment (aPaaS = application platform as a service), the Now Platform. It enables your employees and customers to benefit from the latest technological developments such as Artificial Intelligence (AI), Machine Learning (ML) and Natural Language Processing (NLP).
Beneath the intuitive user interfaces of the applications lies the state-of-the-art Now Platform.
The Now Platform creates workflows, automates business processes and provides various services. Centralized data management with a single data model prevents the emergence of silos. The consistent data management as well as automated processes can significantly reduce your costs and time needed to solve problems.
In addition, the Now Platform supports you with additional features such as benchmarks, management reports, developer tools, service catalogs, a knowledge base as well as security and compliance analysis. Please contact us for a non-binding initial consulting.