About Microsoft Dynamics 365
What is Microsoft Dynamics 365?
Dynamics 365 is a suite of intelligent, modular business solutions (including the sectors finances, sales, marketing and customer service). It offers many standard business processes out of the box. You have the opportunity to build on these existing processes and expand them with your own processes. So you can tailor the solution to your individual needs. In addition, the online platform AppSource offers directly available solutions that can be integrated.
Benefits of Dynamics 365
- Comprehensive business applications for all business sectors
- Directly applicable standard business processes
- Various customizing options
- No additional programming effort
- Maximum flexibility due to the modular design
- Comprehensive processes without expensive interfaces
- Process design without development effort
- Seamless integration of Office 365
- Unified user interfaces regardless of devices or locations
- Integrated business intelligence
- Extensions via the online platform AppSource
- Hosting in state-of-the-art EU-based data centers
Showcase: Commissioning a Steam Engine with Dynamics 365 & HoloLens
In this showcase we are demonstrating you how Microsoft Dynamics 365 and the Microsoft HoloLens can be used for commissioning and monitoring devices and machines, in our example a steam engine. The Microsoft HoloLens supports the technician with holographic overlays, to get the steam engine started. If Dynamics 365 detects an anomaly, for example the boiler temperature is getting too hot, instructions for the HoloLens will be provided to the technician. The HoloLens shows him all the steps that are necessary to reduce the boiler temperature.
Our Service Portfolio – We Transform Your Processes
Instead of isolated standalone solutions Dynamics 365 counts on unified and interconnected business applications that map complex processes without complex interfaces. Thus, you can shorten process times and create maximum transparency and flexibility in order to react fast and reliably to current market developments.
Our experienced CONET consultants will gladly assist you with their process and IT expertise. We analyze your processes and check whether and how Dynamics 365 is suitable to get the best out of your business processes. In doing so, we rely on a comprehensive consulting with regard to your infrastructure, processes and corporate culture. Please contact us for a free initial non-binding consultation!
Design Your Individual Applications With us
Your processes cannot be mapped with the modules available in Dynamics 365? In that case you have three options within Dynamics 365 to get an individual solution for your business processes:
- The online platform AppSource
- Customizing based on a Dynamics 365 module
- Design and implementation of your very own module
Our process and IT experts will gladly assist you with the selection and implementation of the suitable strategy for your requirements. Thus, you save time for your own research and benefit from the know-how of our consultants and our broad partner network.
The holistic approach also includes the licensing on which the application is based. Our experts will support you in finding the right license model and purchasing the licenses through our license shop.
Applications of Dynamics 365
With this all-in-one enterprise management solution you keep track of your business and connect financial, product, sales, service and operational data.
Do you want your internal customer service to be fast and at the same time individual? Thanks to its integrated intelligence Dynamics 365 Customer Service ensures satisfied customers.
If you need to send a technician or provide other services to your customers on site, this module creates the conditions for efficient coordination and optimizes your use of resources.
Business intelligence in real-time – Dynamics 365 Finance and SCM keeps track of your operational indicators and drives your business growth.
By using Dynamics 365 Human Resources you can modernize your entire HR management. You will benefit from a higher level of transparency and efficiency as well as from an improved user experience.
Microsoft also offers a suitable solution for the professionalization and automation of your marketing. With Dynamics 365 Marketing you automate your processes, identify sales-ready customers and interlink sales and marketing.
This project planning and project management tool ensures that your project results meet agreed contract terms, work and costs.
Dynamics 365 Commerce enables retailers to create interactive and compelling shopping experiences.
With this module you record the needs of your customers in detail thus increasing your sales numbers and optimizing your customer loyalty. Thanks to various recommendations and analyses you will sell even smarter in the future.